Tailored Solutions for Every Timepiece
From diagnostic assessment to comprehensive restoration, we provide the care your watch deserves
Return HomeOur Service Philosophy
Each mechanical watch presents unique service requirements based on its age, complexity, usage patterns, and current condition. Rather than applying standardized treatments, we tailor our approach to address your specific timepiece's needs. This begins with a thorough diagnostic assessment where we measure performance, inspect components under magnification, and identify areas requiring attention.
Our three service tiers accommodate different situations. The Caliber Diagnostic serves watches needing minor regulation or clients wanting to understand current condition before committing to full service. Complete Mechanical Service addresses watches requiring comprehensive disassembly, cleaning, and lubrication—the foundation of proper maintenance. Complication Specialist Service handles timepieces with advanced mechanisms demanding specialized expertise and extended service time.
Quality standards remain consistent across all service levels. We use manufacturer-specified lubricants, handle components with appropriate tools, maintain clean workspace conditions, and verify performance through precise timing analysis. Every watch receives individual attention from start to finish, ensuring the craftsmanship that created these mechanisms receives equal care during service.
Caliber Diagnostic and Tuning
NT$9,800A thorough assessment of the movement's health, measuring amplitude, beat error, and rate across six positions. Following diagnostics, fine adjustments are made to the regulator and escapement to restore optimal timekeeping. Includes a detailed timing report with before-and-after measurements. Well-suited for owners who wish to understand their watch's current condition before committing to a full service.
Service Includes:
- Electronic timing analysis across six positions (dial up, crown up, crown down, crown left, crown right, dial down)
- Visual inspection of movement condition through case back
- Regulator adjustment to improve rate accuracy
- Beat error correction if within adjustable range
- Comprehensive written report with timing graphs and service recommendations
Typical Duration: 3-5 business days
Complete Mechanical Service
NT$24,000Full disassembly, cleaning, and reassembly of the movement with fresh lubrication using manufacturer-recommended oils. All gaskets are inspected and replaced as needed. The balance wheel is poised, the mainspring examined, and the keyless works cleaned and greased. A water resistance test concludes the service for applicable models. Recommended every 4-6 years for daily-wear timepieces.
Service Process:
- 1 Complete movement disassembly with component cataloging
- 2 Ultrasonic cleaning of all parts in specialized solutions
- 3 Inspection under magnification for wear or damage
- 4 Reassembly with fresh lubricants applied to specification points
- 5 Regulation and timing across multiple positions
- 6 Water resistance testing and gasket replacement
- 7 Final quality check and documentation
Standard Turnaround: 3 weeks from drop-off to collection
Complication Specialist Service
NT$58,000Dedicated care for watches with advanced complications — chronographs, perpetual calendars, minute repeaters, tourbillons, and moon phase mechanisms. Each complication module is serviced individually with specialized tooling. Parts are inspected under magnification for wear and replaced only when necessary with specification-matched components. The service includes full movement regulation and a function verification report.
Complications We Service:
- Chronograph movements with column wheel or cam-actuated systems
- Perpetual calendar mechanisms requiring date, day, month, and leap year adjustment
- Moon phase displays with astronomical accuracy requirements
- Annual calendar systems with simplified date mechanisms
- GMT and world time complications
- Minute repeater chiming mechanisms
- Tourbillon escapements requiring careful balance and adjustment
Turnaround: 5-10 weeks depending on complexity and parts availability
Choosing the Right Service
Understanding which solution best fits your watch's current needs
| Feature | Diagnostic | Complete Service | Complication |
|---|---|---|---|
| Movement Disassembly | |||
| Component Cleaning | |||
| Fresh Lubrication | |||
| Timing Adjustment | |||
| Gasket Replacement | |||
| Complication Service | |||
| Water Resistance Test | |||
| Turnaround Time | 3-5 days | 3 weeks | 5-10 weeks |
| Investment | NT$9,800 | NT$24,000 | NT$58,000 |
Best For Diagnostic:
- • Watches with minor timekeeping issues
- • Recent purchases needing performance check
- • Pre-purchase condition assessment
- • Annual performance verification
Best For Complete Service:
- • Daily-wear watches (every 4-6 years)
- • Watches showing performance decline
- • Timepieces with moisture exposure
- • Standard three-hand movements
Best For Complication:
- • Chronograph functionality issues
- • Calendar mechanism not advancing
- • Repeater or chiming complications
- • Haute horlogerie timepieces
Consistent Standards
Every service follows rigorous protocols regardless of tier
Specified Lubricants
We use manufacturer-recommended oils and greases applied to precise points in controlled amounts.
Precision Tools
Swiss-made watchmaking tools calibrated regularly to ensure micrometer-level accuracy.
Clean Environment
Climate-controlled workspace with filtered air prevents dust contamination during assembly.
Quality Verification
Post-service testing ensures each watch meets performance standards before returning to owner.
Discuss Your Watch's Needs
We offer complimentary consultations to assess your timepiece and recommend appropriate service. Visit our atelier or contact us to schedule an appointment.
Schedule Consultation